Introducing the CIH professional standards

The CIH professional standards are a new set of tailored characteristics for the modern housing professional to help you self-reflect and guide you on your professional journey. Building on over 100 years of housing knowledge, we’ve worked with CIH members, housing professionals, organisations and employers, professional bodies from beyond housing and residents across the UK to identify what underpins our collective identity as a housing profession. 

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The standards will:
Highlight your purpose
  • To add value and change lives
  • To play a key role in creating a future in which everyone has a decent, secure and high-quality place to call home
  • To be a force for change across the sector.
Identify important behaviours
  • To challenge stigma and negative stereotyping
  • To understand the impact of their language, behaviour and conduct
  • To react positively to a constantly changing environment
  • To proudly stand up for what is right and do the right thing.
Give you recognition
  • Have equal credibility and status to other professions we work with 
  • Be valued for your knowledge, skills and behaviours
  • Actively generate a sense of public pride in social housing, as a place to live and as a career.

Professional standards tool

The  standards build on  seven characteristics that have been developed, tested and refined to enable you to reflect on and think about your professional development needs. They're relevant for everyone who works in housing, across all tenures, whatever your role or specialism. Show your dedication to the sector, develop your behaviours and make positive changes to the way you work.

How to use the standards
Find out how to apply the standards to both yourself and your organisation.
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CIH professional standards bring a wealth of benefits to you as an individual but also to your organisation as a whole.
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Complete the self-assessment template to help you identify the knowledge, skills and behaviours needed to be excellent in your job and even to achieve career goals.

Got questions about the professional standards?