Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Improving Complaints Services: A CIH Webinar Series Part Two
This webinar will look at how organisations are making strategic use of complaints to improve outcomes for residents.
Key Regulatory and Legislative Changes in England
Join members of the policy and external affairs team for a virtual event that will update on the latest developments, providing valuable insights for professionals and interested parties following the 11 June spending review.
Enhancing Wellbeing with the Healthy Age Friendly Homes Programme in Ireland
Join us for a discussion on the recently launched Healthy Age Friendly Homes programme.
Building Better Boards – Culture Change and the Tenant Voice in Governance
This session explores how embedding resident-led governance can help tackle stigma while shaping a more accountable and inclusive housing sector.
Listening to Diverse Tenant Voices
With increased focus on tenant satisfaction in housing, we look at how we can listen to diverse tenant voices to shape our approach and processes going forward as a sector.
The sector continues to increasingly focus on tenant satisfaction in housing, and it is crucial that diverse tenant voices shape how we approach all aspects in our homes and processes going forward. At this engaging webinar you will:
- Hear from a range of tenants about how we can better listen and learn from their experiences.
- Learn from a provider who has reviewed how they engage with their tenants.
- Inspire you to look at how you and your organisation listen to tenants and what changes you could make going forward.
The CIH Podcast episode 30 - The Spending Review: What it means for housing across the UK
June’s Spending Review represented a critical moment for housing, setting the tone for how much investment the Westminster government is willing to make in tackling the housing crisis. Tune in to our podcast where our four UK nation directors discuss the outcomes.
Members can find out more detail about the review outcomes in our latest member briefing document: https://www.cih.org/publications/wyntk-guide-2025-spending-review
The Homelessness and Social Housing Allocations (Wales) Bill
The Homelessness and Social Housing Allocations (Wales) Bill proposes wide ranging changes to the Housing (Wales) Act 2014. Members joined us as we provide an overview of these changes.
The CIH Podcast episode 29 – CHOOSE HOUSING: Why housing is a great career choice
Hear from our latest guest line up on the CIH Podcast as they discuss careers in housing and the latest presidential campaign at CIH, CHOOSE Housing. From hearing about the panel’s career stories, to discussing what careers in housing are on offer around the UK and Ireland, tune in for full the discussion. If you’d like to know more about Elly’s campaign visit: https://www.cih.org/policy/campaigns/choose-housing
The CIH Podcast episode 28 - How can we identify and tackle the risk of overheating in our homes
Join our policy manager, Matthew Scott, as he discusses the issue of overheating in the home with managing director of Building Energy Experts, Jack Allen. Covering both the technical and the practical they discuss what not dealing with overheating can mean for tenants.
Key regulatory and legislative developments in Ireland
Join us as we hear from housing law experts in the Housing Agency and the Residential Tenancies Board (RTB) on what the latest developments mean for the sector.
