Past event recordings

The new consumer standards framework, which will go live in April, will give the Regulator of Social Housing stronger powers to hold landlords to account and include regular inspections. To prepare for this, the Regulator has run a series of consumer inspection pilots with housing associations and local authorities to test and refine its approach before wider roll-out.

In this webinar we’ll hear from the Regulator of Social Housing about the changes that are being made to the regulatory framework, what the inspection process will look like and key learning points arising from the pilots.

On 6 February, the government opened a consultation on its proposals to introduce a new, regulatory standard relating to the competence and conduct of social housing staff. This standard will require senior managers and executives to have, or be working towards, a relevant qualification. It will ensure that staff have up-to-date skills, knowledge and experience, and that they exhibit the right behaviours to deliver a high quality, professional service and treat residents with respect.

During this lunch and learn, discover more about the government’s proposals for the Competence and Conduct Standard for social housing. We were joined by representatives from the Department of Levelling-Up, Housing and Communities (DLUHC) to talk through the proposals and what they mean for the sector.

Why watch?

• Hear directly from government representatives about the proposals
• Listen to the audiences questions about the proposals, and what they will mean for our own roles
• Listen to the discussion about the proposals to shape CIH’s response

Your speakers:

• Charlotte Hilliard from the Department of Levelling Up, Housing and Communities
• Sarah Dunkerley, director of professional development, Chartered Institute of Housing
• Chair: James Prestwich, director of policy and external affairs, Chartered Institute of Housing 

In this podcast, CIH Futures board member Ryan Barclay is joined by Michaela McCusker (workforce development assistant manager at Northern Ireland Housing Executive), Carlie Dunbar (housing apprentice at South Liverpool Homes), and Louise Moules (director of operations and membership at Scottish Federation of Housing Associations) about making housing a career of choice, and the many different options and roles available to you.

Mentoring is a great way to support your professional and personal development. The CIH mentoring programme, hosted by PushFar, is designed to support you to identify relevant development opportunities and give you the tools to make impactful connections to help your career soar.

Why watch?

In this membership session, we were be joined by Ed Johnson, CEO and co-founder at PushFar who gave an insight into the benefits of mentoring and an overview of the platform and it’s incredible functionality. Some current CIH mentors and mentees also came along to share their first-hand experience of mentoring and how it’s enhanced their career and professional development.

Your speakers:

Ed Johnson, CEO and co-founder, Pushfar

Brendan Morrissey, assistant director of customer and communities, Clanmil HA

Chair: Jill Allcoat, regional manager, CIH

A career in housing is exciting and can provide an incredible variety of options, from housing management to resident involvement, and from development to supported housing – to mention just a few. Here at CIH Ireland we want to ensure that our members are equipped with a career development toolkit to in order to progress within the sector.

For this interactive workshop, hear from career consultant, Susan Keating, who will explore what a career brand is and how you can effectively design and develop yours. Susan will offer insights into how to leverage your brand for greater planning and opportunities for your career in housing. There will also be a career Q&A with Ali Burdis Leech, and Ali will talk about her career progression journey at Tuath Housing.

Why watch?

• Discover how to create, manage and promote your personal brand as part of a successful career management strategy
• Learn how to use a mentoring relationship as a key career resource
• Find out how to leverage your connections for career success
• Explore how to develop a plan to take your housing career to the next level.

Your speakers:

• Susan Keating, consultant career coach and trainer, Onelife Coaching
• Ali Burdis Leech, housing services manager, Tuath Housing Association

2023 was a big year for housing and 2024 is looking to be no different.

With a general election on the way and lots of competing priorities, CIH director of policy and external affairs James Prestwich sits down with Callum Chomczuk, CIH Scotland national director, Justin Cartwright, CIH Northern Ireland national director, Matt Dicks, CIH Cymru national director and Rachael Williamson, head of policy and external affairs for England to discuss some of the biggest challenges and opportunities for the year ahead.

In this member-exclusive event, hear from housing associations, local councils (public health) and policy leaders to understand how they are working to embed a partnership approach to health and housing. Delve into strategy and process and exactly how they have created a sustainable, long-term way of working together.

Why watch?

• Learn how to effectively develop partnerships between public health and housing
• Explore the broader focus on healthy neighbourhoods, enabling more holistic and effective tenancy sustainment
• Unpack the learning from the partnership community outreach and how training for neighbourhood and wellbeing staff on a range of public health topics can form a wider response to supporting residents in their neighbourhoods

Your speaker:

• Liz Parsons, head of public health: built environment and social housing, Public Health – a shared service across Milton Keynes, Central Bedfordshire and Bedford Borough
• Phil Hardy, director of operations, Grand Union Housing Group
• Kirsty Pepper, managing director (north counties), Peabody
• Sarah Davis, senior policy and practice officer, Chartered Institute of Housing
• Chair: Rachael Williamson, Head of policy and external affairs, Chartered Institute of Housing.

Hear from the Regulator for Social Housing, National Housing Federation and Chartered Institute of Housing about changes to how we manage the quality of our homes and customer service.

Why watch?

• Hear updates from the Regulator, NHF and CIH and gain an understanding of how implementing the Better Social Housing Review recommendations can prepare you for the new regulation. 

CIH head of policy and external affairs Rachael Williamson is joined by a fantastic panel for a conversation marking the end of the 16 days of activism to end violence against women and girls - reflecting on the role that housing professionals can play in helping tackle domestic abuse.

Rachael is joined by Callum Chomczuk, CIH Scotland director, Judith Vickress, senior housing manager for Standing Together Against Domestic Abuse and the Domestic Abuse Housing Alliance (DAHA) and two former CIH presidents, Alison Inman and Jim Strang who both campaigned for housing professionals to take the #MakeAStand pledge.

Why watch?

During this session, we’ll hear from those in the know about all things AI, who will explore:

• The ethics of AI
• The opportunities to deliver greater value for tenants
• The fundamental question about risks and accountability for landlords
• The wider use of AI and scope for AI within the housing sector
• Challenges around the adoption of AI.

Your speakers:

• Steph Wright, head of Scottish AI Alliance
• Colin Foskett, UK director, CareBuilder
• Graeme Hamilton, Innovation officer, Albyn Housing Associaton