Scotland Housing Awards 2025

Tenant Communication Profile - Paragon Housing Association

Award detail:

In a rapidly changing environment, the need to deliver excellent service is more important than ever. This award recognises housing teams who go above and beyond to deliver truly outstanding customer service.  

We are looking for organisations that have used insight, evidence and endeavour to improve the housing services received by customers.  

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Kill, Prevent, Protect - ng Homes in partnership with Insite Specialist Services

Award detail:

This award is aimed at programmes or projects that demonstrate an innovative approach which has made a real difference to the lives of tenants or customers. This could be any new product, service, or technology – being able to demonstrate innovation is the key.  

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Hospital to Home – Housing Support for Queen Elizabeth National Spinal Injuries Patients - Housing Options Scotland in partnership with The Queen Elizabeth National Spinal Injuries Unit

Award detail:

This award will celebrate partnership and collaboration across the housing spectrum. If your organisation has developed, delivered or driven progress through working in partnership with organisations in or outside of housing, we want to hear from you. 

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Oakwood Edge, Mayfield - Lovell Partnerships Limited in partnership with Melville Housing Association

Award detail:

Scotland’s housing sector has continued working hard to deliver much-needed affordable housing, and this award recognises developers who have built new residential developments in any recognised affordable tenure. 

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Scrutiny Panel Environmental Thematic Review - Wheatley Group

Award detail:

This award is aimed at landlords and their tenants who can show excellence in working collaboratively to scrutinise work, or to embed scrutiny within the culture of the organisation. This work should have demonstrably, improved service outcomes for tenants and/or enhanced the lives of tenants and communities in some way. 

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Leading with values and responding to challenge in the PRS - Homes for Good (Scotland) CIC

Award detail:

This award is open to all organisations operating in the private rented sector in Scotland. It is aimed at letting agents or landlords who strive to excel in the areas of customer service and innovation. 

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Calton Village - Wheatley Group in partnership with McTaggart Construction

Award detail:

This award acknowledges the critical importance of a range of bodies, organisations and local groups in revitalising communities and neighbourhoods. It also recognises that physical improvements go hand-in-hand with social and economic developments to make a real difference to people’s lives.

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BHA - Realising the power of home - Berwickshire Housing Association

Award detail:

This award recognises the social landlord or letting agency that has delivered a truly excellent service for their tenants over the past year.

Judges were looking for an organisation that has demonstrated sector wide leadership while continuing to deliver a great service for their tenants and communities. Part of being housing organisation of the year is building the workforce of the future and judges will be keen to see how applicants have made succession planning and professional development a core aspect of what they offer as a housing organisation.

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Empowered People - Exceptional Results - Hanover Scotland

Award detail:

This award will recognise organisations who are leading the way in driving professionalism, learning and development while delivery a great service for tenants. We wanted to hear from organisations who are fantastic to work for and drive good outcomes for their staff as part of the day job.

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Building a Fairer Falkirk: Tackling Poverty to Improve Health and Wellbeing - Falkirk Council

Award detail:

The right to an adequate standard of housing is inextricably linked to the right to the highest attainable standard of health. The right to health is a shared and inclusive right and good quality, sustainable housing is key to fulfilling this for individuals, families and communities. 

We wanted to hear from organisation who have made commitments to improve the health and wellbeing of the communities they serve.

Housing First for Families - deliver life-changing outcomes for some of Scotland’s most vulnerable families - Riverside Scotland

Award detail:

This award celebrates projects, initiatives and organisations working to prevent or relieve homelessness in their communities. Judges were looking for collaboration and evidence of positive change.

Japp Gardens - Falkirk Council in partnership with Falkirk Council Health & Social Care Partnership

Award detail:

As we get older the need for accessible housing to support independent living is more important than ever. This award recognises housing organisations whose new build design or retrofit projects and approaches enhance accessibility, inclusion and customers ability to live in their own home safely and as independently as possible.

We were looking for organisations (or partnerships) that have created accessible, inclusive housing that is responsive, flexible and welcoming; allowing all to use with ease and dignity, regardless of any disability or age related challenges.

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Kelvin Court Energy Efficiency Retrofit - Hanover Scotland

Award detail:

The housing sector, like many others, is faced with the challenge of cutting carbon emissions to achieve the Scottish Governments’ net zero targets. 

This award celebrates organisations that can demonstrate they have overcome some of the significant challenges in cutting carbon emissions. 

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Children’s Champion Project - North Lanarkshire Council in partnership with Social Work, Health, Income Maximisation & Benefit teams, Simon Community Scotland, Employability Support/Skills Development Scotland (Roots)

Award detail:

This award celebrates projects, initiatives and organisations working to promote equality, diversity and inclusion and address housing disadvantage, including those supporting people with specific protected characteristics or redressing specific inequality. This initiative can be focused on changes within an organisation or on the services received by tenants.

Connor Murphy - South Lanarkshire Council

Award detail:

This award recognises the contribution of apprentices across the length and breadth of the housing sector in different areas and specialisms. The winner of this award will have demonstrated their commitment to personal development with achievement and attainment in learning.

Through their contributions in the workplace, applicants should demonstrate that they have exceeded expectations and made a difference to the organisation they work in. They will also be able to provide evidence of approaching day to day work with a positive outlook and demonstrating a willingness to be creative and innovation. 

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Diana MacLean - Riverside Scotland

Award detail:

This award is for an individual and recognises excellent leadership in the sector. It aims to demonstrate the quality of leaders in housing and highlight how brilliant housing people are. 

We’re looking for leaders who can demonstrate the characteristics below:

• Achievement in driving positive outcomes
• Innovation
• Vision
• Self-awareness
• Collaboration
• Ownership for actions and mistakes.

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Tenant Participation Team - North Lanarkshire Council

Award detail:

The title of housing team of the year will be awarded to a team who have delivered an outstanding contribution to their organisation and for the housing sector. The award is designed to recognise achievement of something special, as part of developing new services, dealing with difficult situations or delivering the best services.   

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Mia Hastings - Kingdom Housing Association

Award detail:

The award celebrates individuals who can demonstrate that they have shown passion, commitment, and flair in delivering services for tenants and residents. 

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