This in-person event is for CIH members only. Learn more

Date

03 November 2026

Location

Aragon Suite Park Inn by Radisson Telephone House Wentworth Street Peterborough PE1 1DH

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Time

09:00 - 15:30

What opportunities does the changing sector present, and how do we make the most of them together?

Join us in person for this interactive one-day event. Focusing on driving efficiencies through partnership working, strengthening communication with residents, and building a resilient workforce, we'll bring together expertise, shared learning and networking opportunities—enabling us all to work more effectively together.

Regulatory change creates opportunities across the East of England for housing providers to forge new ways of working together, to create new partnerships and enhance relationships with residents.

This one-day member networking event, delivered with the CIH East of England regional group, will consider how we can drive efficiencies through partnership working, strengthen relationships with residents, and how we support our workforce through these changes.

View the programme
Time Session
09:00 - 10:00 Welcome and registration
10:00 - 10:15 Opening remarks
10:15 - 11:05 State of the nation: a legal and regulatory update

Stay ahead of the latest legal, regulatory and policy developments, with practical insights on what they mean for housing providers.

Speakers:
  • Chloe Fletcher, Head of Policy and External Affairs, Chartered Institute of Housing
  • Estelle Corner, Partner, Howes Percival.
11:05 - 11:25 Networking break and refreshments
11:25 - 12:15 Panel discussion: Collaboration and partnership working

Explore the emerging success of the Norfolk and Suffolk Housing Partnership and its collaborative work with East Suffolk Council, Bromford Flagship Livewest and Eastern Procurement. Hear how partnership working is strengthening relationships between Registered Providers and Local Authorities, driving better outcomes for communities, and turning the Government's agenda for closer collaboration into practical action.

Speakers:
  • Louise Hillier, Norfolk and Suffolk Housing Partnership
  • Leigh-Anne Franklin,  Procurement and Business Assurance Lead, Eastern Procurement
  • Heather Fisk, Head of Housing, East Suffolk Council
  • Nadine Tapp, Head of Future Skills and Partnerships, Bromford Flagship Livewest
  • Chair: Rachel Richards, Managing Director, DSA Electrical.
12:15 - 13:00 Lunch
13:00 - 13:50 Workshop: How do we rebuild trust? Complaints and the importance of the resident voice

A workshop on the power of complaints and resident voice in strengthening trust and shaping better services.
13:50 - 14:10 Networking break and refreshments
14:10 - 15:00 Workshop: How do we work better together? Reflecting on a year of building workforce resilience

Work together to explore the ideas, approaches and behaviours that help teams navigate change, overcome challenges and succeed together.
15:00 - 15:30 Closing session and feedback

Please note: this event takes place in person.

Why attend?

  • Policy updates: Stay informed on current housing policies with insights from a CIH policy expert.
  • Legal updates: Get a view of the legal landscape and what upcoming changes will mean for you.
  • Make connections: Engage with others across the sector through interactive sessions.
Package Member Non-Member
A - Standard delegate rate Free  N/A

Lunch and refreshments are included.

Please see our full terms and conditions before making your booking. This event takes place in person, so please make sure you are able to attend before booking.

Not yet a CIH member?

CIH members gain access to sector-leading knowledge and best practice in housing policy, free attendance at member events, discounted training, the use of designatory letters, and much more.

Visit our membership page to find out more, or contact us to speak with a member of our team.