Stay ahead of the latest legal, regulatory and policy developments, with practical insights on what they mean for housing providers.
Speakers:
- Chloe Fletcher, Head of Policy and External Affairs, Chartered Institute of Housing
- Estelle Corner, Partner, Howes Percival
Estelle Corner is a specialist social housing solicitor who advises registered providers/housing associations, their subsidiaries, local authorities and developers on all aspects of affordable housing acquisition, development and disposal. She has gained broad experience in commercial property over 20 years of practice, acting for institutional landlords, real estate funds, Transport for London, NHS trusts, and national retailers before specialising in social housing. Estelle acts on land led and S106 acquisitions advises on planning agreements and variations, easements, shared ownership site site-up and sales. Estelle is a member of the CIH Policy Advisory Committee. She is also a voluntary board member of a small specialist housing association, and a trustee of charity providing supported housing to adults with learning disabilities.
Explore the emerging success of the Norfolk and Suffolk Housing Partnership and its collaborative work with East Suffolk Council, Bromford Flagship Livewest and Eastern Procurement. Hear how partnership working is strengthening relationships between Registered Providers and Local Authorities, driving better outcomes for communities, and turning the Government's agenda for closer collaboration into practical action.
Speakers:
- Louise Hillier, Norfolk and Suffolk Housing Partnership
Louise Hillier is Partnership Director of the Norfolk and Suffolk Housing Partnership. Founded by Independent East, NSHP brings together 11 housing providers, every local authority in the region and both county councils. Louise leads its strategy, shared evidence base and work with government partners, including preparing for a future mayor. - Leigh-Anne Franklin, Procurement and Business Assurance Lead, Eastern Procurement
Leigh-Anne has over 11 years' experience at Eastern Procurement, working closely with housing associations and local authorities to deliver effective, compliant and value-driven procurement solutions. With a background in law and extensive experience in procurement, business assurance and governance, Leigh-Anne plays a key role in supporting housing providers to navigate procurement challenges, manage risk and achieve positive outcomes. She also holds the position of Company Secretary at Eastern Procurement. Passionate about collaboration and partnership working, Leigh-Anne enjoys building strong relationships, solving problems and developing practical solutions that deliver real value. She is particularly interested in how collaborative procurement can help housing providers achieve shared objectives and create wider benefits for their communities. - Heather Fisk, Head of Housing, East Suffolk Council
Heather Fisk is Head of Housing at East Suffolk Council, leading services across housing strategy, homelessness, housing management, asset management and housing development. Heather has extensive experience in local government housing, with a particular focus on partnership working, service improvement and delivering better outcomes for residents. She works closely with councils, housing associations, health partners and voluntary organisations across Suffolk and the wider region to address housing need, tackle homelessness and improve the quality and sustainability of housing services. Heather is passionate about collaboration as a driver for innovation and believes the most complex housing challenges can only be addressed through strong partnerships that bring together expertise, resources and a shared commitment to supporting communities. - Nadine Tapp, Head of Future Skills and Partnerships, Bromford Flagship Livewest
Nadine Tapp is Head of Future Skills and Partnerships at Bromford Flagship LiveWest (BFL). She has worked on skills there since 2015, when she joined as Learning and Development Manager. Most of her work now happens outside the organisation. She focuses on getting more people into housing and construction careers across Norfolk and Suffolk, and on making sure local training matches what employers need. Within the Norfolk and Suffolk Housing Partnership, Nadine leads the Improve Skills workstream. The idea behind it is straightforward. If housing associations and councils across both counties share what they plan to build and retrofit, they can also work out who they’ll need to do that work, and start training people locally now rather than scrambling later. She is leading projects to build a clearer picture of the region’s workforce pipeline and to connect housing services more closely with employment support, so more residents can get into work. BFL brings years of experience running employer-led programmes with colleges, and one of the larger apprenticeship programmes in the sector. - Teresa Howarth, Chartered Environmental Health Practitioner and Strategic Lead, East Suffolk Council
Teresa Howarth is a Chartered Environmental Health Practitioner and Strategic Lead for Private Sector Housing in East Suffolk. Since 2000, she has led successful Suffolk-wide health and housing partnerships, including Safe Suffolk Renters and Suffolk Healthy Homes. Motivated by making a difference, she focuses on proactive services that improve housing conditions and deliver significant, positive change for vulnerable residents. - Chair: Rachel Richards, Managing Director, DSA Electrical.
A workshop on the power of complaints and resident voice in strengthening trust and shaping better services.
Work together to explore the ideas, approaches and behaviours that help teams navigate change, overcome challenges and succeed together.
Speakers:
- Emma Quansah, Culture & Partnerships Director, 4i Solutions
Emma brings extensive leadership experience from senior roles within the housing and construction sectors. As Culture & Partnerships Director, she leads and provides independent advisory services to clients across the built environment. A qualified coach and Chartered Manager, Emma is passionate about helping individuals maximise their impact through self-awareness, continuous learning and meaningful connection. Her supportive and transformative coaching style enables leaders and teams to develop confidence, embrace change and achieve sustainable growth.
