26 Nov 2021

Chartered Institute of Housing’s Scotland Housing Awards 2021 winners announced

The winners of the Chartered Institute of Housing’s (CIH) Scotland Housing Awards for excellence in housing have been announced at a special ceremony at the DoubleTree Hilton in Glasgow on Thursday 25 November 2021.

The Scotland Housing Awards recognise the creativity, passion and innovation of housing organisations and individuals across the sector. Despite the challenges faced by the pandemic, this year’s awards received over 100 entries across 17 categories, including best frontline housing story, excellence in housing innovation and excellence in health and wellbeing.

See the full list of winners below

Excellence in customer service
Kingdom CARES: Delivering customer service excellence, Kingdom Housing Association

Excellence in housing innovation
Old Sawmill development, Rothiemurchus Communities Housing Trust
Partners: Rothiemurchus and Old Sawmill Cooperative

Working in partnership
Changing lives at the Bellgrove Hotel, Wheatley Group
Partners: Glasgow City Council

Excellence in development for affordable housing
Affordable modular homes – Isle of Mull, The Wee House Company
Partners: Mull and Iona Community Trust

Excellence in tenant scrutiny – sponsored by Scottish Government
Kingdom Tenant Scrutiny, Kingdom Housing Association

Excellence in organisational change
Changing lives in a pandemic, Wheatley Group

Excellence in the private rented sector – sponsored by Scottish Association of Landlords
ECO3 Grants, Gilson Gray

Excellence in regeneration
Achtercairn development – Gairloch, Communities Housing Trust

Housing provider of the year
Excellent Tenancy Toolkit, Link Group ltd

Excellence in health and wellbeing
More than a landlord, Wheatley Group

Excellence in communications – sponsored by Resource
Communicating in a pandemic, Wheatley Group

Apprentice of the year – sponsored by Queens Cross Housing Association
Carla Hutchinson, Places for People

Alan Ferguson – outstanding contribution to housing
Robina Qureshi, Positive Action

Excellence in leadership – sponsored by ALACHO
Ann Leslie, Lar Housing Trust
John Mills, Fife Council

Best frontline housing story
Tenant participation team, North Lanarkshire Council

Housing team of the year – sponsored by Fife Council
Staff team, Ruchazie Housing Association             

Bob Allan – young achiever in housing – sponsored by Glasgow Housing Association
Alastair Burke, Ferguslie Park Housing Association Ltd

All shortlisted entries for the Scotland Housing Awards have been included in our 2021 Good Practice Compendium – a core learning document full of inspiration, ideas, and innovation to help everyone across the sector create a future where everyone has a place to call home.

Commenting on the award winners, CIH Scotland director Callum Chomczuk said:

“I am so pleased we have been able to return to our in-person Scotland Housing Awards for 2021. The Awards and accompanying Good Practice Compendium is one of the most important activities for CIH Scotland undertakes each year. It promotes and highlights how housing professionals make a difference across Scotland and impact the wider public policy objectives that make a difference to all our lives. Never has this been more important than navigating our way through the twin challenges of an unprecedented global pandemic and climate emergency.

My congratulation to both all our winners and also all our nominees. The standard of application was as ever incredibly high and a testament to the innovation and delivery that our profession should be proud of.”