07 Oct 2021

CIH Scotland Housing Awards shortlist announced

CIH Scotland is delighted to announce the shortlisted nominees for the 2021 Scotland Housing Awards, taking place in Glasgow on 25 November 2021.

The Scotland Housing Awards is an opportunity to recognise the individuals and innovations that have made a positive difference to tenants and customers and collate and share incredible best practice from across the sector. Due to the pandemic, the past year has been a huge challenge, but across this difficult period, the housing sector has pulled together to overcome enormous obstacles, continuing to deliver vital services and support to communities throughout the region. 

All shortlisted entries for the Scotland Housing Awards will be included in our 2021 Good Practice Compendium which will be released after the event. The Compendium is not only a core learning document but serves as an inspiration to us all to deliver on our shared vision of supporting housing professionals to create a future where everyone has a place to call home.

The shortlisted finalists for the Scotland Housing Awards 2021 are listed below.

The shortlisted finalists for the Scotland Housing Awards 2021 are listed below.
Excellence in customer services
  • Working with our Gypsy and Traveller community – South Lanarkshire Council
  • Prospect’s welfare rights service – Prospect Community Housing
  • Customer contact calls – Riverside Scotland
  • EatWell: Feeding customers at their time of need – Wheatley Group
  • Kingdom CARES: Delivering customer service excellence – Kingdom Housing Association
  • Committed to customer service (Customer Response Unit) – Grampian Housing Association
  • Scottish empty homes advice service – Shelter Scotland
Excellence in housing innovation
  • PRS empty homes project – Homes For Good
  • Craigdale lens programme – Craigdale Housing Association
  • The Wheatley ‘you choose’ challenge – Wheatley Group
  • Working out of homelessness – Naumann Phase 2 – Kingdom Housing Association
  • Old Sawmill development, Rothiemurchus – Communities Housing Trust
  • WRAP – Renfrewshire Council Housing Support Services
  • Delivering the SHORE standards – South Lanarkshire Council
Working in partnership
  • Community Safety Partnership HUB
    Lead organisation: South Lanarkshire Council
    Partner/s: Police Scotland and Scottish Fire and Rescue Service
  • Housing domestic abuse policy
    Lead organisation: Dundee City Council
    Partner/s: Dundee Violence Against Women Partnership
  • The triple whammy ARCHIE project
    Lead organisation: Prospect Community Housing
    Partner/s: West Granton Housing Co-op, Lister Housing Co-op, Manor Estates HA, Viewpoint HA
  • Eildon and Cruden Homes East development and construction partnership
    Lead organisation: Eildon Housing Association
    Partner/s: Cruden Homes East
  • goConnect
    Lead organisation: Glen Oaks Housing Association
    Partner/s: Working Rite; Aberlour; Win Project; Glasgow City Council Community Planning Partnership; Church of Scotland; Jimmy Dunnachie Family Centre; St Vincent’s Primary; Ashpark Primary, Police Scotland; Glasgow Life; Giffnock Soccer Club, Arden Community Hall, HSCP, G53 Together and Urban Roots.
  • Halcrow and Rayfale community partnership/Gretna FC 2008 project
  • Lead organisation: Cunninghame Housing Association
    Partner/s: Raydale Community Partnership
  • Changing lives at the Bellgrove Hotel
    Lead organisation: Wheatley Group
    Partner/s: Glasgow City Council
  • We’re safe and well
    Lead organisation: Renfrewshire Council housing support services
    Partner/s: H-Arts, Made In Paisley, Connecting Scotland, Paisley FM radio station
Excellence in development for affordable housing
  • Regenerating, creating a community and designing for dementia – West Dunbartonshire Council
  • Inverclyde – Sanctuary Scotland
  • Transforming Sanquhar – Dumfries and Galloway Housing Partnership
  • Affordable modular homes – Isle of Mull – Mull and Iona Community Trust/The Wee House Company
  • Countesswells phase 2 – Hillcrest Homes
Excellence in tenant scrutiny
  • Budget scrutiny group (BSG) – engaging tenants in ongoing scrutiny of the HRA budgetary process – South Lanarkshire Council
  • Independent scrutiny, massive impact – Link Tenant Scrutiny Panel
  • Cunninghame Scrutiny Group – Cunninghame Housing Association
  • West Dunbartonshire Scrutiny Panel – West Dunbartonshire Council
  • Kingdom Tenant Scrutiny – Kingdom Housing Association
Excellence in organisational change
  • Digital Cloud Services – Kingston Housing Association
  • Changing lives in a pandemic – Wheatley Group
Excellence in the private rented sector
  • Going the extra mile for mid-market tenants – Lowther
  • ECO3 grants – Gilson Gray
Excellence in regeneration
  • Engine Yard – Places for People Scotland
  • Lockerbie Academy and Old School Regeneration project – Cunninghame Housing Association
  • Kippen Gate/Buckley Street – Loretto Housing Association
  • Fraser Avenue Regeneration – Kingdom Housing Association
  • Achtercairn development, Gairloch – Communities Housing Trust
Housing provider of the year
  • Delivering more than a home – Kingdom Housing Association
  • Changing lives during a pandemic – Wheatley Group
  • Excellent tenancy toolkit – Link Group
Excellence in health and wellbeing
  • HOMESTART – South Lanarkshire Council
  • Springfield Terrance, St Boswells – Eildon Housing Association
  • More than a landlord – Wheatley Group
  • Financial inclusion – Berwickshire Housing Association
  • Tenancy sustainment services supporting tenants – Grampian Housing Association
Excellence in communications
  • Communicating in unprecedented times – Kingdom Housing Association
  • Digitally empowered housing customers – South Lanarkshire Council
  • Better comms team – Berwickshire Housing Association
  • Communicating in a pandemic – Wheatley Group
Apprentice of the year
  • Carla Hutchinson – Places for People
  • Jamie-Lee Davidson – East Ayrshire Council
  • Adam King – Wheatley Group
  • Abbey Kivlin – Prospect Community Housing
Alan Ferguson – outstanding contribution to housing
  • Dr Susan Aktemel – Homes for Good (Scotland)
  • John Ferguson
  • Lesley Baird – TPAS Scotland
  • Fanchea Kelly – Blackwood
  • Robina Qureshi – Positive Action
  • Maureen Morris – Wellhouse Housing Association
  • Alex Adrain – Wheatley Group
  • Alan Russell – Hillcrest Homes
Excellence in leadership
  • Matthew Busher – Kingdom Housing Association
  • Ann Leslie – Lar Housing Trust
  • John Mills – Fife Council
Best frontline housing story
  • Tracy Lennon, Julie Gonzalez-Bradley, Nancy Robertson, Kate McDonagh – North Lanarkshire Council
  • Moira Nisbet – Caledonia Housing Association
  • Darran Kennedy – Wheatley Group
  • Housing support and homeless services – Renfrewshire Council
Housing team of the year
  • Julia Bandel, Moira Bayne, Pedro Cameron, Karen Campbell, Jil Dyson-Fyffe, Sarah Franklin, Olivia Lindsay, Susan Mendelovitch, Ben Parker, Heather Storgaard, Gina Wilson, Eve Young – Housing Options Scotland
  • Brenda Whitelaw, Erin Williams, Audrey Dorward – Glen Oaks Housing Association
  • Susan Fowler, Tracey Fallow, Debbie Shawcross – North Lanarkshire Council
  • Lettings team – Riverside Scotland
  • Staff team – Ruchazie Housing Association
  • Raymond Boyd, Alan Clark – North Lanarkshire Council
  • Lettings and homelessness team – Wheatley Group
  • Tenancy support team – Homes for Good
Bob Allan – young achiever in housing
  • Abby Turnbull – Dunedin Canmore Housing Association
  • Alastair Burke – Ferguslie Park Housing Association
  • Katie Stewart – Clyde Valley Group
  • Soni Plus – Falkirk Council

Commenting on the shortlist, CIH Scotland national director Callum Chomczuk said:

“Over the last 18 months housing professionals have shown an incredible resilience in continuing to deliver outstanding services and support to tenants. The work of the final shortlisted nominees highlighted in the good practice compendium shows the dedication of our sector and the impact that our support has had on those living in the hardest of circumstances.

The Scotland Housing Awards this November will provide an opportunity to bring housing professionals and organisations together again to support and celebrate the creativity, determination, innovation and achievements of Scotland’s housing sector.”