Our recordings cover various topics, from practical housing management and high-level policy discussions to events designed to support your professional development. All recordings are free for all CIH members, log in and listen/watch from anywhere.
Championing Mentoring for Organisational Success
In this virtual event, we explored the importance of mentoring for organisational success. We shared more about our revolutionary new mentoring programme through PushFar and the exciting benefits of implementing mentoring within your organisation.
We discussed the following:
- The value of CIH membership
- An overview of what mentoring is and its benefits to mentors and mentees
- The importance of mentoring as an integral part of organisational culture
- How championing mentoring can support the Equality Diversity and Inclusion (EDI) plan of an organisation
- How mentoring can add value by investing, and being aligned with, people development strategies
- Insight into the benefits of mentoring to senior, mid and junior employees
- How the positive impact of mentoring can increase employee engagement
- The benefits of reverse mentoring to individuals and the organisation
Tackling Stigma in Social Housing
CIH launched a guide on tackling stigma in 2020; It's not okay: a guide to tackling stigma in social housing. However, it's still an important issue for social housing organisations and professionals to tackle. This webinar will focus on this complex issue and the actions landlords are taking with tenants to help identify it, raise awareness, and stop it.
You'll hear from the leading academics, Dr Amanze Ejiogu and Dr Mercy Denedo and their report; stigma and social housing in England. Their report revealed how much the stigma against social housing and its tenants are interlinked with other issues, like poverty and race, and the need for a range of approaches to tackle it. You'll hear an update on the consultation results and take stock of what action is being taken by social landlords and professionals and the early impacts.
Anneka Gill, head of transformation, will be talking to us about how Morgan Sindall has developed training and the practical ways they are helping contractors understand the issue and the impact they have when they work in the homes of social housing tenants.
Tenant Satisfaction Measures - Shaping the Way Forward
Rewatch this event to understand the tenant satisfaction measures and what it means for you.
In a consultation launched in December 2021, the Regulator for Social Housing outlined its plans for new tenant satisfaction measures (TSM) as part of a series of changes it is implementing following the Social Housing White Paper.
This masterclass will help you understand the tenant satisfaction measures (TSM) in more detail and how the Regulator sees these fitting into future consumer regulation. You'll explore the potential impacts for your organisation and how you work with your tenants and residents.
Learning outcomes:
- Explore in detail the TSM
- Understand how the Regulator wants these to work and how these will fit with broader regulation
- Useful discussion with other delegates the implications of the tenant satisfaction measures
- Your comments and discussions will also help to inform CIH’s response to Regulator’s consultation.
Aico Ideas Lab - Will EESHH2 achieve net-zero in Social Housing?
Watch the Aico ideas lab about how we meet the target for net-zero heat in houses from 2040.
What is EESSH2?
The Energy Efficiency Standard for Social Housing Two (EESSH2) was formed to support the removal of poor energy efficiency and help achieve the Scottish Government's climate change emissions reduction targets.
This event will look at progress towards EESSH2, elements of the standard, air quality, alignment with the net-zero target, and how the standard fits with changes needed across other tenures. We'll also explore improvements that could be made when strengthening the standard.
Learning outcomes:
- Improved understanding and ability to plan for investment in social housing
- Learn the importance of working with residents and building occupiers to deliver change
- Make sure you understand the potential of what could be done with your stock
- Is fabric first the correct approach for achieving net-zero?
- Provide clarity on the Zest recommendations and what they identify as needing to be worked on.
Digital housing – what it means for you
As the UK continues its transition to a fully digital communications network by 2025, housing providers need to address the challenges and opportunities this could present for their organisation and the people it supports, particularly about Technology Enabled Care Services (TECS).
This session shared practical advice and real-life examples of how other providers are approaching the digital future, and working towards a technology-first philosophy with residents at the centre.
Shocks in the supply chain: understanding issues in housing supply chains
Learn about new Tyfu Tai Cymru research into supply chain challenges and their impact on the housing sector. With pressures on supply chains impacting a variety of goods and services across the UK.
You'll learn about the extent of the challenges facing supply chains in four key areas:
- Building new homes
- Day to day maintenance
- Retrofitting and asset management
- Fire safety
Hear the latest insight from the housing sector on challenges within these areas and find out about some of the potential solutions.
UK Housing Review Autumn Briefing Paper launch event
Watch the event about UK Housing Review Autumn Briefing Paper, packed with data about the housing market, social housing, benefits and homelessness.
Topics that were discussed include:
- Outlook for the homeownership market and first-time buyers after the pandemic
- Homelessness trends and recent policy development in Scotland
- Economic prospects
- The stamp duty holiday and its effects
- What does levelling-up mean for housing?
- The continuing controversy over planning reform in England
- Affordable housing investment across the UK
- The zero-carbon challenge
Introduction to CIH mentoring
In this virtual event, we explored the new CIH mentoring platform and learned more about the benefits of mentoring, roles of mentors and mentees, reverse mentoring, the importance of championing diversity and inclusion, and shared mentoring best practices. We walked through the new mentoring system, functionalities and resources. We also heard from four mentors and mentees who shared their experiences of mentoring.
ASB spotlight: Tackling challenging neighbour disputes
During the COVID-19 lockdown, most housing organisations have seen an increase in the anti-social behaviour cases they are dealing with; most cases are classified as neighbour disputes that are pretty challenging to deal with and can be open for a long time.
Jim Nixon, the community safety professional and podcast mentor, provided advice and guidance around tackling the more difficult neighbour disputes that can be ongoing for an extended period if they are not handled correctly in the early stages.
ASB spotlight: effective methods to support hoarding
We heard from hoarding specialist Heather Matuozzo, who on behalf of Birmingham City Council, has been working with people who hoard. Heather shared effective methods to support people who hoard.
Heather explored case studies and provided guidance on how to manage this complex area of housing. To find out more about how to support people who hoard please visit https://www.cloudsend.org.uk/
